Returns

Our refund and return policy is for a period of 14 days, requests after this period can not be refunded, returned or exchanged.

To apply for a return, please email us with details at info@signaturefragrances.com.au and include a contact number. Our team will approve the return and send you details of the next steps. 

Signature Fragrances put all our products through high levels of quality assurance. If return requests are due to misuse/damage of products by the customer, requests will be declined. Please note that in event of a refund, return postage will be the responsibility of the customer. We appreciate you adhering to our return policy. 

As we are charged fees when customer payment is made with methods such as PayPal and AfterPay, when orders are cancelled or a refund is requested, we will provide a refund minus payment fees.