Shipping policy

Signature Fragrances ship all products using Australia Post Postage Services, this is the quickest shipping option with the fragrances usually being delivered within 1-6 business days. There is a flat fee of $11.00 for standard shipping and $15.00 for express shipping. Free shipping for all orders above $99.

Australia Post covers most areas within the country, with most packages being delivered within 7 days. Please note some payment methods, such as PayPal, can take up to 10 days for funds to clear, which can impact the processing of orders. Once delivered, we recommend customers inspect the fragrances to ensure satisfaction. We are not liable for delays caused by no one present for deliveries or incorrect addresses provided. Additional fees may be incurred as a result of customer error. Orders are sometimes returned to us for many reasons such as, failure to collect from Australia Post. In such cases, if a refund is requested shipping fees are not refundable, as the carrier invoices us for the service they provide.